Galata Kebab and Grill

Title: Mixed Experience at [Galata kebab and grill] Rating: ⭐⭐⭐ I recently dined at Galata kebab and grill, and my experience was a bit of a mixed bag. While there were some positive aspects, there were a few notable drawbacks as well. On the downside, the food was disappointingly dry. Despite the restaurant's reputation for authentic Turkish cuisine, the dishes lacked the expected moisture and succulence. This left me wishing for a more flavorful and tender dining experience. Additionally, the waiting time was quite extensive. It was evident that the place was bustling and full to capacity, which, while a testament to its popularity, led to a prolonged wait for our meal. Even with a multitude of waitstaff present, it seemed as though the demand outweighed the available resources. On a positive note, the ambiance and decor were inviting, creating a cozy and pleasant atmosphere. The restaurant's commitment to creating an authentic Turkish setting was evident, and it added to the overall dining experience.

I came about 3 consecutive times here for a quick lunch cause I only have half hour break from my part time job next door so I always order Mixed kids meal cause I don’t have much time to finish big meal. The first time I ordered from the counter the lady that took my order is beautiful and lovely I asked her to put lemon vinaigrette on top and she did and I loved that first meal. The second time I order I asked the male staff to put the same he just said ok when I received my order, it was tasteless he didn’t bother to put the lemon sauce I didn’t worry. The 3rd time I order I asked the lady wait staff wearing coin earrings if I can please have a slice of lemon and she said sure. I waited while I started eating as my break time is running. She walk slow everywhere like she’s busy, she come to people with bigger orders and give what they want as I observed. I finished my meal and no lemon slice arrived, she came to me and said do you still want lemon slice? And I showed my about to empty plate, she said ‘fake’ sorry I forgot with a blank expression without sincerity not even looking. Is it because I only ordered a kids meal that’s why you can’t give a slice of lemon? 0 customer service to wait staff. 🤮